Social Media Manager (Full-Time, Remote)

Who We Are

We’re 18Doors, the only national Jewish non-profit laser focused on understanding, connecting with and communicating the needs of interfaith couples and families where one spouse is Jewish, and one has another spiritual or religious background. 18Doors has a website full of essays, advice, resources and recipes; programs for interfaith couples and families; a Jewish clergy referral service; rabbinic fellowship program and professional development for Jewish leaders, professionals and organizations—all focused on helping couples and families to connect and build the Jewish life they want.

Who You Are

You are a social media manager, editor, or community manager with experience framing, creating, and posting optimized and branded Jewish content across most social media platforms. You know how to create eye-catching posts that both keep to brand standards and appeal to niche audiences. You can manage posting to several social media accounts simultaneously and know the best, up-to-date sharing practices for platforms like Facebook, Instagram, Twitter, Pinterest, LinkedIn, etc. You know how to both measure the success of social campaigns and provide analytical insight into improving them, as well as know how to increase engagement, clickability, and shareability of content.

You have experience managing Facebook groups and engaging in niche and highly-specialized digital communities with meaningful community engagement techniques. You are highly communicative, professional, and familiar with social media marketing tools like Facebook’s Creative Studio, Planoly, Loomly, and analytical tools like Google Analytics and Facebook Insights. Lastly, you have some knowledge of Jewish culture and customs and are eager to learn more about the Jewish professional world and unique needs of interfaith couples and families.

You will work closely with the Chief Digital Strategy Officer and Senior Content Manager & SEO Specialist to frame content for couples, families, and individuals who identify with being Jewish and interfaith. Content will range from first-person essays, listicles, and recipes to virtual events and engagement-focused profiles and testimonials. You will be expected to frame and post content for social, market virtual events, create relevant social graphics, manage and engage with users through comments and direct messages, and assist in moderating several niche Facebook groups. Knowledge of video creation for social accounts like Instagram and TikTok a big plus.

We want our team to reflect the diversity of our world, and of interfaith couples and families. 18Doors is committed to diversifying our employees and welcomes applications from those groups that have historically been underrepresented in our organization—people of color, people with disabilities and LGBTQ people.

Key Responsibilities

Manage the framing, posting, and scheduling of daily content on Facebook and Instagram (and periodically on Twitter, Pinterest, and potentially TikTok) both paid and organic – with supervision and assistance from Chief Digital Strategy Officer.
Monitor and engage at a community management level in various Jewish-interfaith Facebook groups on behalf of 18Doors, answering questions, responding to comments, replying to DMs, and connecting with our audience and community.
Create marketing materials for virtual and in-person events utilizing tools like Canva and iStock.
Track and measure the success of every social media campaign, and utilize analytical tools like Google Analytics to adjust strategy accordingly.
Ensure brand consistency of all posts and schedule them through tools like Loomly and Planoly.
Collaborate with Chief Digital Strategy Officer on crafting social media strategies, implementing them across all platforms, and setting realistic and aspirational goals related to traffic acquisition and audience engagement.
Efficiently communicate and collaborate with 18Doors team.
Potentially contribute to forward-thinking 18Doors initiatives like video creation, podcast development, and other social media properties.

Experience & Qualifications

Bachelor’s Degree
2-3 years of experience successfully handling the social media management for a brand or non-profit
1-2 years of experience being a community manager, engaging with other social media accounts, and curating a positive digital space for audiences
Strong understanding of social media strategy, metrics, analysis, and SEO best practices
Ability to manage multiple social media accounts across multiple platforms simultaneously while framing content and engaging with different audiences according to each one
Knowledge of Jewish culture and customs
Relevant experience engaging with a target audience and knowing how to cater unique marketing campaigns to them
Comfortable engaging with niche audiences and often discussing sensitive topics
Previous experience working in a remote environment with coworkers in different time zones across the U.S.
Ability to meet deadlines; must be comfortable prioritizing tasks; demonstrate flexibility; display a strong work ethic; fanatical attention to detail and sense of urgency
Excellent copywriting, communication, and graphic design skills
Sufficient familiarity with WordPress, Google Analytics, Facebook Creator Studio, Facebook Business, Facebook Ads Manager, Canva, and stock image websites like iStock
Working knowledge of industry tools like Loomly, Planoly, and Asana is a plus
Knowledge of creating social videos for Instagram, TikTok, etc. is a plus

Benefits include but are not limited to:

Ability to work remotely or from our national offices in Natick, Mass.
Employer sponsored 3% annual 401K contribution with no required employee contribution
A comprehensive benefits package, including 100% employer paid medical, prescription, dental and vision insurance for staff
Life, short-term and long-term disability insurance 100% employer paid
Medical and Dependent Care FSA accounts
Annual $500 technology stipend reimbursement and company provided PC
Employer paid home office setup as needed including chair, monitor, printer, etc.
25 days off for Jewish and secular holidays, including U.S. election day, and having the office closed the last week of the calendar year
120 hours per year of paid vacation time within the first 3 years of employment and 160 hours per year after that
4 days per year of paid time to volunteer for the organization or cause of your choice

Location

This is a full-time position that reports to the Chief Digital Strategy Officer. This role can be based anywhere in the U.S. This position will require some travel for staff retreats, which occur once or twice a year, to our national headquarters based in Natick, Mass., outside of Boston.

Equal Opportunity Employer

18Doors provides equal opportunity to all people regardless of race, color, ethnicity, religion, national origin, sex, gender (including pregnancy), sexual orientation, gender identity and expression, body configuration, age, disability, marital status, height, weight, or political belief.

18Doors is committed to building an organization that is representative of the broad diversity of the Jewish community. We welcome applications from those groups that have historically been underrepresented or marginalized in the Jewish community—people of color, people with disabilities and LGBTQ people.

How to Apply

Please submit your cover letter and resume here. Update: As of March 27, 2023, we are no longer accepting applications for this position.

Employment Type

Full Time (40 hrs/week)

Salary

$55,000 – $60,000

Apply

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190 North Main Street
Suite 203
Natick, MA 01760
(617) 581-6860
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