Administrative Program Coordinator – Full Time
We’re 18Doors, the only national Jewish non-profit laser focused on understanding, connecting with and communicating the needs of interfaith couples and families where one spouse is Jewish, and one has another spiritual or religious background. 18Doors has a website full of essays, advice, resources, and recipes; programs for interfaith couples and families; a Jewish clergy referral service; rabbinic fellowship program and professional development for Jewish leaders, professionals, and organizations—all focused on helping couples and families to connect and build the Jewish life they want.
You are an highly organized administrative professional with a desire to help move 18Doors’ mission forward. You have familiarity with Zoom, Salesforce, Autopilot, Formstack and/or are very willing and able to learn new technology. You have excellent communication skills and are able to create and manage timelines and people.
You will be responsible for working closely with the Rukin Rabbinic Fellowship program and all program areas of the organization. Reporting to the Director of the Rukin Rabbinic Fellowship, you will have dotted line responsibilities to our Program Manager and Technology Specialist, Director of Audience Engagement, City Managers, Innovation Hub Directors, and the Director of Lifecycle Connections.
We want our team to reflect the diversity of our world, and of interfaith couples and families. 18Doors is committed to diversifying our employees and welcomes applications from those groups that have historically been underrepresented in our organization—people of color, people with disabilities and LGBTQ people.
Work with the Director of the Rukin Rabbinic Fellowship to support all clergy who are part of the Fellowship program.
Provide administrative support to the Director of the Fellowship.
Assist fellows in making sure their activities are recorded in Salesforce.
Track and record fellowship stipend payments.
Schedule and record fellowship webinars and meetings and assist Director of the Fellowship in carrying out relevant preparation and follow-up.
Provide administrative support for Fellowship Alumni program.
Assist in the planning of our annual fellowship retreat, including coordination of all necessary logistics.
Follow up with fellows and referral clergy on requests and communications.
Make phone calls to officiation requestors to provide further assistance and collect feedback information.
Additional project management support as needed.
Work with Innovation Hubs staff and fellows to plan, run and provide follow up for in-person and virtual events. This includes, among other things, setting up online registration, communicating with program participants about logistics, managing in-person vendors if in person or setting up and being present to assist with Zoom meetings by providing technical and administrative support if virtual.
Send out event email reminders using Autopilot and create and send out follow-up surveys to participants using SurveyMonkey.
Monitor event registrations and keep the staff members who are running the programs up-to-date regarding who has registered.
Track and report program participation and attendance in Salesforce.
Assist event hosts in event follow-up correspondence with participants.
Minimum of 3 years administrative or program management experience.
Ability to work nights and weekends when needed; approximately 4-8 per month.
Strong computer and internet skills, including Microsoft products (Outlook, Word, and Excel).
Familiarity with Salesforce, Formstack, Autopilot, Canva, and Zoom are pluses.
Excellent writing and communication skills.
Ability to work remotely.
Commitment to the organization’s mission.
The Administrative Program Manager could be located in our Natick, MA office or they could work remotely. We provide a comprehensive suite of benefits, including 100% paid health insurance for the employee; generous time off; short term and long-term disability; and 401(k) matching.